How We Work
A clear engagement,
from diagnostic to report.
Here is how an engagement with Expert Local runs: what we check before anything goes live, how we protect and monitor your site, what you own and who answers for it.
- One accountable person
- Checked before going live
- You remain the owner
How an engagement runs
Four steps, from diagnostic to report
A website, SEO or an automation: every engagement follows these steps.
Diagnostic
You get your free diagnostic or book a discovery call. We examine your site, your pages and your goals before recommending anything.
Quote
You receive a detailed quote: each deliverable, its price and what is included. The work starts when you accept it.
Delivery
We build, publish and fix, starting with what matters most: an important page that is not indexed comes before a cosmetic touch-up.
Report
We measure over comparable periods and report to you. Our reports separate observations, decisions and next actions.
Before going live
What we check before anything goes live
The checks we run before a website, a change or a move goes live.
A test version
Before launch, your new website runs on a separate test version, which we check before putting it online.
A health check
Every change passes a health check before going live. If something goes wrong, we put the previous version back online.
Verified facts
Every figure and every claim on your pages has to be traceable. What cannot be verified is not presented as a fact.
Every address checked
During a move, every old address gets its redirect, and we check every address after the switch.
Security and monitoring
A protected and monitored website
Managed hosting is included with the websites we build. Here is what protects your site once it is live.
An isolated environment
Your site runs in an environment separate from other clients' sites. Server administration goes through a private network, behind a firewall.
HTTPS and security headers
An HTTPS certificate renewed automatically and security headers, including HSTS and a Content Security Policy (CSP), on every site we host.
Monitoring every 15 minutes
Your site is checked automatically every 15 minutes. If a check fails, we get an alert.
Updates and protected forms
Server security updates apply automatically, and your forms are protected against bots.
What you own
Your website stays yours, and one person answers for it
You remain the owner
You remain the owner of your site, your domain name and your content. We hand over what you need so you are never locked into a provider.
One accountable person
Steven Lefebvre, founder, leads strategy, delivery and follow-up on every engagement. He answers at 438-376-6494, and you get an answer within one business day.
No long-term contract
SEO and automation engagements come with no long-term contract: you stay because the work delivered suits you.
Go further
Explore the rest of the system
Let's talk about your next engagement
A discovery call with Steven Lefebvre, at no cost and with no obligation. Or start with the free diagnostic of your site.
A complete acquisition system for Quebec SMBs: website, SEO and automation.